Privacy Policy

Gracie Barra West Ashley provides martial arts, fitness, training, membership, class, communication, and related services.

For questions about this Privacy Policy or our privacy practices, contact us at:

We collect information that is reasonably necessary to provide, secure, support, and improve our Services.

Information you provide

Depending on the features you use, you may provide us with:

• Your name, email address, phone number, username, password, and profile information;
• Membership, class, attendance, training, booking, or account information;
• Information related to your school location, training preferences, belt rank, instructor, emergency contact, or other information you choose to provide;
• Messages, feedback, support requests, reviews, survey responses, and other communications you send to us;
• Photos, videos, documents, forms, or other content you choose to upload or share through the Services;
• Purchase, subscription, billing, or transaction information. Payment card information may be processed directly by a third-party payment provider and may not be stored by Gracie Barra West Ashley.

Information collected automatically

When you use the Services, we or our service providers may collect certain information automatically, including:

• Device type, operating system, device model, language, app version, browser type, and network information;
• IP address and approximate location derived from your IP address;
• App activity, including screens viewed, features used, session duration, interactions, and usage patterns;
• Diagnostic, performance, crash, and error information;
• Device identifiers, app-instance identifiers, and resettable advertising identifiers where permitted by law and used by the Services.

Information from device permissions

The app may request access to device features only when needed to provide a feature you choose to use. Depending on available app features, this may include access to your camera, photo library, files, notifications, location, microphone, Bluetooth, calendar, or contacts.

We will request permission before accessing information protected by your device's permission settings. You can deny or later revoke permissions through your device settings. Some app features may not work correctly if you deny a permission needed for that feature.

Information from third parties

We may receive information from third parties, such as:

• Authentication providers when you choose to sign in using a third-party account;
• Payment processors that confirm a payment, subscription, refund, or transaction status;
• Analytics, cloud hosting, customer support, security, crash-reporting, and communication providers;
• Affiliated schools, instructors, franchise organizations, or business partners when necessary to provide a requested service;
• Publicly available sources and lawful third-party sources.

We may use information to:

• Create, maintain, and secure your account;
• Provide app features, class information, bookings, memberships, attendance, training content, communications, and customer support;
• Process purchases, subscriptions, refunds, and other transactions;
• Personalize your experience and remember your preferences;
• Send service-related notifications, security alerts, account messages, class updates, appointment reminders, and important operational communications;
• Send marketing communications where permitted by law and subject to your communication preferences;
• Respond to inquiries, feedback, and support requests;
• Monitor app performance, identify technical issues, prevent abuse, detect fraud, and protect the security of our Services;
• Analyze usage and improve our services, features, content, accessibility, and user experience;
• Comply with legal obligations, enforce our agreements, and protect the rights, safety, and property of Gracie Barra West Ashley, our members, and others;
• Carry out another purpose disclosed to you at the time information is collected or with your consent.

We do not sell personal or sensitive user data.

No mobile information will be sold or shared with third parties for promotional or marketing purposes.

We may share information only as necessary to provide our Services or as otherwise described in this Privacy Policy.

Service providers

We may share information with trusted service providers that help us operate our Services. These may include providers of cloud hosting, analytics, app performance monitoring, payment processing, authentication, customer support, communications, notifications, security, and fraud prevention.

These providers may process information only as necessary to provide services to us and subject to appropriate contractual, security, and confidentiality obligations where applicable.

Affiliated organizations and business partners

We may share relevant information with affiliated schools, instructors, franchise organizations, or business partners when necessary to provide a service, manage membership or class-related features, fulfill a request, or support the operation of the Services.

At your direction

We may share information when you ask us to do so or when you use a feature that is designed to share information with another person or organization.

Legal, security, and safety reasons

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request;
• Protect the rights, safety, and property of Gracie Barra West Ashley, our users, or others;
• Detect, investigate, prevent, or address fraud, security incidents, or technical problems;
• Enforce our terms, policies, and agreements.

Business transfers

If Gracie Barra West Ashley is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

With your consent

We may share information for another purpose when you provide consent.

Our app may use third-party services, software development kits, and tools to provide app functionality, analytics, crash reporting, payments, security, communication, and support.

These providers may collect or process information according to their own privacy policies and their agreements with us. We take reasonable steps to use providers that support appropriate privacy and security practices.

Google Play requires developers to accurately disclose the practices of all third-party SDKs used in their apps. We review our app's third-party services and update our disclosures as necessary.

If you make a purchase or subscribe through the Services, payment information may be processed by a third-party payment processor, such as Google Play, Apple, Stripe, or another authorized payment provider.

Gracie Barra West Ashley does not intentionally store full payment-card numbers unless expressly stated at the time of collection. Payment processors handle payment information according to their own terms and privacy policies.

We retain personal information only for as long as reasonably necessary to:

• Provide and maintain the Services;
• Operate and secure accounts and app features;
• Meet legal, tax, accounting, recordkeeping, or regulatory requirements;
• Prevent fraud, abuse, and security incidents;
• Resolve disputes and enforce our agreements.

When information is no longer needed, we delete, de-identify, or aggregate it. Some information may remain in secure backup systems for a limited period before being deleted.

We may retain certain information after an account-deletion request when required or permitted by law, including information needed for tax, accounting, fraud prevention, security, legal claims, or dispute-resolution purposes.

If you have an account in the Gracie Barra West Ashley app, you may request deletion of your account and associated personal information.

To request deletion, email info@gbwestashley.com with the subject line “Account Deletion Request.” Please include the email address or phone number associated with your account.

You may also submit a request through our public account-deletion page:

https://gbwestashley.com/account-deletion

We may ask you to verify your identity before processing a deletion request. Once verified, we will delete or de-identify information associated with your account, except where retention is required or permitted by law.

Deleting your account may permanently remove access to your profile, app settings, preferences, history, membership-related app information, and other account-linked features.

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete personal information;
• Request deletion of personal information;
• Request a portable copy of certain personal information;
• Object to or request restriction of certain processing;
• Withdraw consent when processing is based on consent;
• Opt out of certain marketing communications.

To submit a privacy request, email info@gbwestashley.com. We may request information necessary to verify your identity before responding.

You may opt out of promotional emails by selecting the unsubscribe link included in those emails. You may still receive important service-related, security, transaction, and account communications.

If you are a California resident, you may have privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include the right to know, access, correct, delete, and limit certain uses of personal information, as well as the right to opt out of the sale or sharing of personal information where applicable.

Gracie Barra West Ashley does not sell personal information for monetary consideration. We do not knowingly share personal information for cross-context behavioral advertising unless we clearly disclose that practice and provide any legally required choices.

California residents may submit a privacy request by emailing info@gbwestashley.com.

Our Services may be operated from or use service providers located in the United States and other countries. As a result, your information may be transferred to, stored in, or processed in countries whose data-protection laws may differ from the laws of your country.

Where required by law, we use appropriate safeguards for international data transfers.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include encryption in transit, access controls, authentication safeguards, secure development practices, system monitoring, and vendor review.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security. You are responsible for protecting your account credentials and securing the devices you use to access the Services.

Our Services are not intended for children under the age of 13 unless expressly stated otherwise and legally permitted.

We do not knowingly collect personal information from children without appropriate consent where required by law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us at info@gbwestashley.com. We will investigate and take appropriate action.

Our website and certain app features may use cookies, pixels, local storage, SDKs, and similar technologies to:

• Keep our Services operating;
• Remember preferences and settings;
• Understand usage and improve performance;
• Protect against fraud and security threats;
• Measure communications and marketing efforts where permitted.

You may manage cookies through your browser settings. Disabling certain technologies may affect the availability or functionality of parts of the Services.

We may update this Privacy Policy from time to time to reflect changes in our Services, privacy practices, technology, or legal requirements.

When we make changes, we will post the revised Privacy Policy on our website and update the “Last Updated” date at the top of this page. If a change is material, we may provide additional notice through the app, website, email, or another appropriate method.

If you have questions, concerns, requests, or complaints about this Privacy Policy or our privacy practices, contact: